Director of Hotel Operations - Pinnacle Entertainment (Lake Charles, LA)

When we say, “That’s the Life” here at L’Auberge Lake Charles, it means we live it every day. What could be better than providing entertainment and excitement as a career. We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. Provide guests with not only valuable welcoming and retail services, but also their first impression of us. Possess the skills and attitude to make certain of a lasting impression The Director of Hotel Ops is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. The incumbent is also responsible for achieving hotel revenue goals and directing and managing the day-to-day operations of the hotel, including front desk services, guest services and reservations, telecommunications, The position is responsible for short and long term planning and day-to-day operations of hotel sales. Recommend the marketing, advertising, and sales plans and programs; execute such plans and programs. The incumbent will continually enhance relationships to provide optimal returns with corporate and leisure business, travel agents, consortiums, and the local community.

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